{"id":1808,"date":"2017-03-23T20:49:30","date_gmt":"2017-03-24T03:49:30","guid":{"rendered":"https:\/\/idleengineers.com\/?page_id=1808"},"modified":"2017-03-23T20:52:40","modified_gmt":"2017-03-24T03:52:40","slug":"store-returns-warranty","status":"publish","type":"page","link":"https:\/\/idleengineers.com\/store-returns-warranty\/","title":{"rendered":"Store: Returns &#038; Warranty"},"content":{"rendered":"<div id=\"pl-1808\"  class=\"panel-layout\" ><div id=\"pg-1808-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-1808-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1808-0-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"0\" >\t\t\t<div class=\"textwidget\"><h1>The Idle Engineers Philosophy<\/h1>\nLast updated: March 23, 2015<br><br>\n\nWe want to provide you (our customers) with the best possible experience. We talked for a long time about how to best communicate what that means to you and this is what we came up with:\n<ol>\n<li>You have the loudest voice<\/li>\n<li>You are not responsible for manufacturing defects, ever<\/li>\n<\/ol>\n\n<h2>You have the loudest voice<\/h2>\n\nMost of our products get their start by solving real problems that an Idle Engineer has. From there, we refine the design to generalize it for a larger audience. At the generalization phase, we solicit as much user input as possible to make something you'll find truly useful and fun.\n\n<h2>You are not responsible for manufacturing defects, ever<\/h2>\n\nIf you ever have a problem while using one of our products, please contact us right away and we will do everything we can to make it right. If you ever have thoughts on how to improve the design, we welcome your input!<\/div>\n\t\t<\/div><\/div><\/div><div id=\"pg-1808-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style-full-width panel-row-style panel-row-style-for-1808-1\" style=\"background-color: #6d6d6d; \" data-stretch-type=\"full\" ><div id=\"pgc-1808-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1808-1-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"1\" >\t\t\t<div class=\"textwidget\"><p style=\"color: #d0d0d0; font-size: 1.3em; font-style: italic;\">\n\"A customer is not just someone that gives you money, they are a real person. We owe them our attention and respect.\" \n<\/p>\n\n<p style=\"color: #d0d0d0; font-size: 1.3em; font-weight: bold; float: right; margin-top: 0;\">\n- Aaron, Founding Partner\n<\/p><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The Idle Engineers Philosophy Last updated: March 23, 2015 We want to provide you (our customers) with the best possible experience. We talked for a long time about how to best communicate what that means to you and this is what we came up with: You have the loudest voice You are not responsible for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"home-panels.php","meta":{"ngg_post_thumbnail":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/pages\/1808"}],"collection":[{"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/comments?post=1808"}],"version-history":[{"count":9,"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/pages\/1808\/revisions"}],"predecessor-version":[{"id":1818,"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/pages\/1808\/revisions\/1818"}],"wp:attachment":[{"href":"https:\/\/idleengineers.com\/wp-json\/wp\/v2\/media?parent=1808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}